I've forgotten my business account password

Need to access your business account but can’t remember your password? Don’t worry, it happens all the time.  

Follow these simple steps and you’ll be back up and running in no time:

1. Head to the sign in page and click the Forgot password link. 
2. Enter the email address you use to log in to your Xe account and we’ll send you a code to verify your identity.  
3. Go to your email inbox and check for an email from us with your code. If it’s not there, try refreshing your inbox or looking in your spam or junk folder.  
4. Return to Xe and enter the code in the box as prompted to activate the password reset function. 
5. Create a new password and you’re all set. 

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